Three Economy Flat Rate Shipping Options - For Retail Customers Only

  1. $8.95: Economy 3 LB+ Flat Rate with 3 to 5 lbs net weight of total order is $8.95.

  2. $6.95: Economy 5 LB+ Flat Rate with 5 lbs or more net weight of total order is $6.95.

  3. $1.00 or Less: Add any Bulk size bag or a CasePak to your cart, enter the code BULKDISCOUNT during checkout. Deducts $6.00 from any shipping choice, including the $6.95 Flat Rate option. No limit on total weight and other package sizes can be added. Your net shipping cost will be $1.00 or less.

    Standard Wholesale Customers: Use the supplied wholesale free shipping code.

Economy Flat Rate Shipping Terms:
  • Economy Flat Rate shipping is for Retail Customers only.
  • Economy Flat Rate shipping options will appear in the drop-down shipping selection during checkout according to net weights in your cart.
  • Order net weight totals are calculated by the net product weight. Example: 1 Large (40 oz.) plus 1 Small (14 oz.) = 3.37 lbs.
  • Sample size packages are not included net weight totals.
  • Bulk Discount coupon orders, enter the code in the Checkout Coupon box and Click to Redeem. Then choose your desired shipping option, select payment method, and then click Continue Checkout button.
  • Address must be a valid U.S.P.S mainland United States physical street address. No P.O. Boxes allowed.
  • Re-shipping as a result of an incorrect provided shipping address will be at customer's expense and at actual cost of standard shipping rates.
  • Shipping methods are standard ground services provided by FedEx Ground, FedEx Home Delivery, Spee-Dee Delivery (nearby states), USPS Priority Mail and occasionally USPS Parcel Post for very remote locations.
  • Our choice of shipper will depend on your order weight, location and our shipping cost.
  • Time in transit will depend on shipping method we use.
  • We cannot guarantee to use any specific shipping method when selecting Economy Flat Rate Shipping.
  • Tracking numbers will not be available if we ship by Spee Dee Delivery to nearby states. Your shipment confirmation email will list the method used and tracking if available.

 

Order Processing Deadlines: Retail and Standard Wholesale orders will be roasted and shipped within 1 or 2 business days after you placed your order. You will receive an email when your order has shipped. Larger Wholesale Account orders shipping time are determined by the wholesale account type.

We create the roasting plan each morning at 7:30 AM CT. If you place an order shortly before the morning deadline, it is possible your order could be roasted & shipped the same day.

We are closed on weekends and holidays which may include a weekday before or after the actual holiday date, such as Thanksgiving Day and the after. During very high volume periods (e.g. holidays) additional delays are possible and we recommend allowing extra time during holiday periods.


If our roastery will be closed for more than two business days for maintenance or vacation, we will put a message on our checkout system.

We send advance notices of any closings other than holidays to our Java Junkie Forum subscribers.
If you need a guaranteed and insured delivery date you must order by phone.
Time in Transit: The actual time in transit will vary by the day of the week, the time you placed your order, your shipping location and the shipping service you chose. USPS Parcel Post service can take 5 - 9 weekdays for delivery.

We are not responsible for any shipper's service delays, for any reason. No exceptions. If you need a guaranteed and insured delivery date
you must order by phone.
International Shipping: We do ship to select, pre-approved military APO addresses via USPS. Customers are responsible to verify the APO address can accept coffee. Some foreign governments ban coffee. We also ship to Canadian wholesale customers only who have their own shipping account (UPS or FedEx) and we will subsidize their shipping cost in lieu of our wholesale free shipping program.
Tracking and Order Status: Fedex and USPS Priority customers will receive a tracking number in their shipment email notice. Tracking numbers and order status can also be found by logging in at the Customer Login link above. Tracking is not currently available for Spee-Dee or Parcel Post services.  Only USPS delivers to P.O. Boxes. If you live in Alaska or Hawaii, only USPS is available to you. If you live in Puerto Rico, Guam, or any other US protectorate, contact us and we will give you a quote to ship your order.
Shipping Errors: Customer is responsible for all packages left at their door unless a phone order is placed by phone and using guaranteed and insured shipping. Raccoons have been known to steal coffee!

Lost package claims will be resolved according to the shipper's policies. USPS requires a 30-day wait before placing a lost package tracer. We recommend using Fedex
or UPS for the most reliable service. If you want your package insured, please contact us for a quote.

Customer is responsible for any extra charges incurred from typographical errors made in the shipping address provided in the order.

Local Area Pickup: You can order online and pickup your package. Click for details.


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